Terms and Conditions

Terms and Conditions

Operating Hours
Processing Orders
Privacy Policy
Copyright and Trademark

Operating Hours:

The Internet is on, worldwide, 24 hours a day, 365 days a year regardless of geography, weather, or holidays. And while we’d all like to believe there’s some state-of-the-art bank of automated ordering computers that trigger gleaming rows of robots to package and load the trucks as soon as we hit the “Enter” key, the reality is that most of the work is done by people. Like you. They go home, have dinner with their families, and sleep. Sometimes they go out with their friends, go to church, or go to the store. Then they come back to work from Monday to Friday, 9am to 6pm and do whatever it takes to take care of you and get your order out in a timely manner.

We will be closed for the following US holidays.  Shipping will resume the next business day:

  • New Year’s Eve and New Year’s Day
  • Martin Luther King Day (2nd Monday of January)
  • President’s Day (3rd Monday of February)
  • Good Thursday and Friday before Easter
  • Memorial Day (last Monday in May)
  • Independence Day (July 4)
  • Labor Day (1st Monday in September)
  • Thanksgiving (4th Thursday and Friday of November)
  • Christmas Eve and Christmas Day


Here at the Analog Haus Store we strive to processes your order and have it ready for shipment within 3 days of when the order is placed. That being said, this is real life and on a rare occasion, that may not happen. But we’ll let you know right away.

As always, if you’ve got an urgent need, contact us right away! Thanks for your understanding!


All of our orders are typically shipped via United States Postal Service (USPS). You will receive an email update with your tracking number once your order has shipped!

Delivery Times

All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather conditions) may have an impact on your estimated delivery date.

Domestic Shipments

Shipment method

Estimated delivery time

First Class Package*

2-5 business days

Priority Mail*

1-3+ business days

Priority Mail Express

1-2 days guaranteed


1-5 business days

3 Day Select

3 business days

2nd Day Air

2 business days

Next Day Air

1 business day

International Shipments

Due to various tariffs and import rules depending on the county, we cannot guarantee the delivery schedule of shipments to countries outside of the United States. Basically it gets there when it gets there. Of course we can upgrade shipping from economy to global priority which will get it there faster. Please be aware that the duties, taxes, and any other import or delivery fees are the sole responsibility of the recipient.

Shipment method

Estimated delivery time

First Class Package Int’l*

1-4+ weeks

Priority Mail Int’l*

6-10+ days

Priority Mail Express Int’l*

3-5+ days

Standard (Canada & Mexico)

3-7 business days

Worldwide Expedited

2-5 business days

Worldwide Saver

1-3 business days

Worldwide Express

1-3 business days

*Service is subject to shipping delays. Delivery times are estimates, and not guarantees. Delivery estimates for all international services do not include customs processing times. Our store is not liable for any delays that may occur once your order has been shipped.

Tracking Your Order

Once your order has shipped, you will receive a tracking email. Please allow USPS up to 48-72 hours to reflect updates on their tracking page.

Customs, Duties, and Import Taxes

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Missing Orders

If you received your order damaged, or if the order appears to be lost during shipping, please contact us so we can help you file a claim. Do not attempt to file a claim yourself.  We will file a claim on your behalf, and a refund or replacement may be issued pending your cooperation during the claim process.

If your order arrives damaged, please save all packaging materials and damaged goods for claim evidence purposes. Notice of damage must be provided within 15 days of delivery.

Photos of damaged items and both inner and outer packaging will be required when disclosing damage. Additional photos may be required throughout the claims process and are your responsibility, as the recipient, to provide them.

Do not release any products or packaging to any other entity, including the carrier, repair estimate facilitator, etc. before consulting with us. Doing so may risk invalidating the claim in progress and your ability to receive compensation for the lost or damaged item.

Canceling an Order (REFUNDS):

Orders that are placed and paid for, then canceled before shipment may be refunded the whole amount less a 5% order cancellation fee.

Once it’s shipped (RETURNS):

Only unopened, unassembled merchandise in the original packaging will be accepted for return within 30 days of purchase. Customer is responsible for all shipping costs. Upon receipt, the item purchase price (not including shipping) less a 15% restocking fee will be credited to the customer.

Please submit a request for the items you’d like to return and we’ll generate an RMA (Return Materials Authorization) number for you with shipping instructions.  Request an RMA here.

Items returned in any other condition may only receive a partial refund, or none at all.

Copyright and Trademarks

AnalogHaus.org and all content copyright 2021- Analog Haus.

Analog Haus, AnalogHaus, AnalogHaus.org are trademarks and/or registered trademarks of Big Wheel Rally. All other trademarks are property of their respective owner(s).

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us! We typically reply within 1-2 business days.